Shipping policy
Last Updated: September 16, 2026
At Beltella Accessories, we are committed to providing a simple, reliable, and transparent shopping experience. This Shipping & Returns Policy explains how we process, ship, and handle returns for orders placed through our website.
This policy applies to orders shipped within the United States only.
1. SHIPPING POLICY
Shipping Locations
Beltella Accessories currently ships orders to addresses located within the United States.
We do not currently ship internationally.
Order Processing
Orders are processed after payment has been successfully received and verified.
Please allow 1–2 business days for order processing before your package is handed over to the shipping carrier.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Delivery Time
Our standard delivery timeframe is 5–8 business days after your order has been processed and shipped.
Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.
Please make sure your shipping address and email address are accurate when placing your order. Beltella Accessories is not responsible for delays caused by an incorrect or incomplete shipping address provided by the customer.
Shipping Costs
Applicable shipping charges will be displayed at checkout before you complete your purchase.
2. RETURNS POLICY
If you are not satisfied with your purchase, you may request a return within 30 days of the date your order was delivered.
Return Eligibility
To be eligible for a return:
- The return request must be submitted within 30 days of delivery.
- The belt must be new and unused.
- The product must be in its original condition.
- The product must not show signs of wear, damage, alteration, or use.
- Original packaging and included accessories should be returned where applicable.
- The product must have been purchased directly from Beltella Accessories.
Products that do not meet these conditions may not qualify for a refund.
3. RETURNS FOR DEFECTIVE OR DAMAGED PRODUCTS
If your order arrives damaged or you receive a defective or incorrect product, please contact us as soon as possible at:
Please include your order number, a description of the issue, and photographs showing the damage or defect.
After reviewing the information, we will provide return instructions where necessary.
If the product is confirmed to be defective, damaged, or incorrectly sent, Beltella Accessories will provide an appropriate resolution, which may include a replacement or refund.
4. HOW TO REQUEST A RETURN
To request a return, email:
Please include your order number and the reason for your return.
Our customer service team will review your request and provide return instructions.
Do not send products back to an address unless you have received return instructions from Beltella Accessories.
5. RETURN SHIPPING
For returns due to a change of mind, incorrect size selection, or other customer preference, the customer is responsible for the cost of return shipping.
For products that arrive defective, damaged, or incorrect, Beltella Accessories will review the situation and provide appropriate return instructions.
Return shipping costs are not refundable unless the return is due to an error on our part or a confirmed defective or damaged product.
6. REFUNDS
Once your returned product has been received and inspected, we will notify you whether your return has been approved.
If your return is approved, the refund will be issued to the original payment method used for the purchase.
Please allow 5–10 business days for the refund to appear in your account after the refund has been processed. The exact timing may vary depending on your bank, card issuer, or payment provider.
Shipping charges originally paid for an order are generally non-refundable unless the return is the result of an error by Beltella Accessories or a defective, damaged, or incorrect product.
7. EXCHANGES
We accept exchanges for eligible products subject to product availability.
Exchange requests must be submitted within 30 days of delivery.
The item must meet the same return conditions stated in this policy.
If the requested replacement product is unavailable, we may provide a refund instead.
To request an exchange, contact:
8. NON-RETURNABLE ITEMS
A return may be refused if the product:
- Has been worn or used.
- Has been damaged after delivery due to customer handling.
- Shows stains, scratches, odors, or other signs of use.
- Has been altered or modified.
- Is returned after the 30-day return period.
- Is missing required components or packaging where applicable.
9. ORDER CANCELLATIONS
If you need to cancel an order, contact us as soon as possible at:
We will attempt to accommodate cancellation requests before the order has been processed or shipped.
Once an order has been processed or shipped, it may no longer be possible to cancel it. In that situation, the order may be handled through our standard return process.
10. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to us because the customer provided an incorrect or incomplete address, additional shipping charges may apply if the customer requests that the order be shipped again.
If the order cannot be reshipped, any refund will be processed in accordance with this policy.
11. REFUSED OR UNDELIVERABLE PACKAGES
If a package is refused by the recipient or becomes undeliverable because of an incorrect address or failure to accept delivery, the package may be returned to Beltella Accessories.
Once the package is received and reviewed, we will contact the customer regarding available options.
Additional shipping charges may apply for reshipment.
12. CONTACT US
If you have questions about shipping, returns, refunds, exchanges, or an existing order, please contact us:
Beltella Accessories
Email: info@beltella.com
Our customer service team will assist with eligible requests and provide further instructions when necessary.